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Terms of service

Last updated: November 6, 2026

These terms of service ("Terms") govern your access to and use of WebGrowthEngine's website at webgrowthengine.com, web application and API (together, the "Service"), provided by WebGrowthEngine ("WebGrowthEngine", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of an organisation, you agree to them on its behalf and confirm that you are authorised to do so.

Please also read our privacy policy, which explains how we handle personal information.

1. Eligibility

You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract to use the Service. The Service is intended for business and professional use.

2. Your account

  • You must give accurate information and keep it up to date.
  • You are responsible for keeping your login details secure and for all activity in your account and workspaces. Tell us immediately at info@webgrowthengine.com if you suspect unauthorised access.
  • You may sign in with Google or GitHub. Your use of those services is governed by their own terms.
  • Workspace owners control who is invited to their workspace and what each member can do.

3. The Service

WebGrowthEngine provides website scans and audits for technical SEO, answer engines, generative engines, AI visibility and search experience, along with competitor analysis, search insights, rank tracking, visitor analytics, AI-assisted content and planning tools, lead finding and email outreach, reporting and related features. Features and limits depend on your plan. We may improve, change or discontinue features over time. If we remove a feature that is material to a paid plan, we will give reasonable notice.

4. Acceptable use

You agree that you will not:

  • scan, audit or monitor websites you do not own or are not authorised to analyse, or use the Service to overload, attack, probe for vulnerabilities in, or bypass the security of any website or system;
  • send unsolicited bulk email, or use the outreach features in breach of applicable anti-spam, privacy or marketing laws (such as CAN-SPAM, GDPR and PECR), or ignore unsubscribe requests;
  • use the Service for anything unlawful, fraudulent, deceptive, harassing or infringing;
  • upload or send malware or harmful code;
  • access the Service by automated means outside our API, exceed API rate limits, or interfere with its operation;
  • copy, resell or reverse-engineer the Service, except where the law allows it; or
  • misrepresent your identity or your relationship with any person or organisation.

We respect robots.txt and apply rate limits when crawling. We may suspend or limit features, such as outreach sending, to protect recipients, other users or the Service.

5. Connected services, including Google

You can connect third-party services, such as Google Search Console, Bing Webmaster Tools, your email account and CRM tools. By connecting a service, you authorise us to access the data that service makes available, as described when you connect and in our privacy policy, and only to provide the Service to you. Access to Google Search Console is read-only.

Your use of each connected service is governed by its own terms. You can disconnect a service at any time. When you disconnect Google Search Console, we revoke our access and delete the imported data. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We are not responsible for third-party services, their availability or changes to their APIs.

6. AI features

Some features use AI models to generate suggestions, content and analyses. AI output can be inaccurate or incomplete. It is labelled as a suggestion, and you are responsible for reviewing it before you use or publish it. Workspace owners can turn AI processing off in Settings → Privacy.

7. No guaranteed results

Audits, scores and recommendations are based on automated checks of publicly accessible pages at the time of the check, on data from services you connect, and on AI-generated suggestions. We do not guarantee search rankings, AI citations, traffic, leads, sales or any other result. You remain responsible for the decisions and changes you make to your website and business.

8. Plans, payment and cancellation

  • Plans. Features, limits and prices are shown on our pricing page. Prices do not include taxes unless stated; you are responsible for applicable taxes.
  • Free trial. We may offer a free trial of a paid plan, once per workspace. When it ends, the workspace returns to the free plan unless you subscribe.
  • Payment. Paid plans are billed in advance for each billing period through our payment processor, Stripe. By subscribing, you authorise us and Stripe to charge your payment method for each period until you cancel.
  • Renewal and cancellation. Subscriptions renew automatically. You can cancel at any time in the billing settings; your plan stays active until the end of the period you have paid for and does not renew.
  • Price changes. We will notify you before a price change takes effect for your subscription. The new price applies from your next billing period.
  • Allowances. Unused monthly allowances, such as audits, scans and AI analyses, do not carry over to the next period. Audits or scans that fail before delivering results are returned to your allowance.
  • Refunds. Except where required by law or stated otherwise at the time of purchase, payments for a billing period that has started are not refundable. If you believe you were charged in error, contact info@webgrowthengine.com within 30 days of the charge. Our refund policy explains refunds for subscriptions, plan changes, implementation services and partnerships.
  • Failed payments. If a payment fails, we may downgrade or suspend paid features until it is resolved.

9. Implementation services and partnerships

Implementation services and monthly growth partnerships are provided under the package description or written quote agreed before work starts. That description defines the scope, deliverables, price and timing. Work outside it requires a separate agreement.

10. Your content and data

You keep all rights to the content and data you add to or create with the Service ("Your Content"). You give us a limited licence to host, process and display Your Content only as needed to provide, secure and support the Service for you, as described in our privacy policy. You confirm that you have the rights needed to use Your Content with the Service, including any lead and contact data you import or contact.

You can export your data in Settings → Privacy at any time.

11. Our intellectual property

The Service, including its software, design, report formats, checks, tutorials and branding, belongs to WebGrowthEngine and its licensors and is protected by intellectual property laws. Subject to these Terms, we give you a limited, non-exclusive, non-transferable right to use the Service during your subscription. Reports you generate may be shared with your clients and colleagues. If you send us feedback or suggestions, we may use them without obligation to you.

12. Suspension and termination

You can stop using the Service and delete your account at any time in Settings → Privacy. We may suspend or terminate your access if you seriously or repeatedly breach these Terms, if required by law, or to prevent harm to other users, third parties or the Service. Where reasonable, we will notify you first and give you a chance to fix the problem. When an account is deleted, its data is deleted as described in our privacy policy.

13. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or that data from third parties will be accurate.

14. Limitation of liability

To the fullest extent permitted by law, WebGrowthEngine will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising from or related to your use of the Service. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the event giving rise to the claim, or USD 100. Nothing in these Terms limits liability that cannot be limited by law.

15. Indemnity

You agree to indemnify and hold WebGrowthEngine harmless from claims, damages and costs, including reasonable legal fees, arising from Your Content, your use of the Service in breach of these Terms or the law, or emails you send through the Service.

16. Changes to these Terms

We may update these Terms from time to time. We will change the "Last updated" date above and, for significant changes, notify you by email or in the Service at least 14 days before they take effect. If you continue to use the Service after the changes take effect, you accept the updated Terms. If you do not agree, you can stop using the Service and cancel your subscription.

17. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which WebGrowthEngine is established, without regard to conflict-of-law rules. Before starting any formal proceedings, please contact us at info@webgrowthengine.com so we can try to resolve the issue informally. Nothing in these Terms affects rights you have as a consumer under the mandatory laws of the country where you live.

18. General

These Terms, together with our privacy policy and any order or package description you accept, are the entire agreement between you and WebGrowthEngine about the Service. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a merger, acquisition or sale of assets.

19. Contact

WebGrowthEngine Email: info@webgrowthengine.com Website: webgrowthengine.com

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